Terms of Service

1. Basics

1.1 Using this service means accepting our terms

You agree to the terms of service written in this document when you registered as a user.

1.2 This Terms of Service evolves over time

This Terms of Service will evolve over time. There will be an announcement in our updates room.

1.3 Breach of terms

Breaching any of these terms will result in deletion of your account with or without notifying.

1.4 We made a mistake

You have the right to contact the admins if you think your account suspension is a mistake.

2. Support

As pendora.io is a community driven project service that fully relies on donation, passion, and personal free time. We do not provide any customer support.

We also state that we do not provide any warranty in section 4. For more information about warranty, please refer to section 4.

You may find some community support within our community room.

3. Clauses

3.1 Use of this service

As this server is located in Canada, you agree to follow Canadian laws.

3.2 Illegal content

Any illegal, DMCA content will be removed if found. This also could lead to account deletion.

3.3 As a user

3.3.1 Username

Your username should not contain any harmful language, such as offensive language, hate speech, or swear words.
Your account will be suspended immediately upon being found.

3.3.2 Account spam

You should not create more than 2 accounts using the same IP address. We cannot verify your actions, and this will be treated as spam.

3.3.3 Account created by the API

Any account that is created using Matrix’s API will be heavily investigated, as we cannot verify your actions, and this might lead to an IP ban.

3.3.4 Reports & spam

We take reports seriously; any report from our user and other servers will be heavily considered.

3.4 Rooms

3.4.1 Room name

Your room will be removed immediately if it contains harmful names such as, but not limited to, offensive language, hate speech, or swear words.

3.4.2 Test rooms

Any test rooms (purposes for testing) will be removed immediately to keep our server clean and maintainable. Please consider it heavily before creating a room.

3.5 Other decentralized servers

The Matrix server is decentralized; therefore, the admins reserve the right to ban and block any other Matrix servers or rooms that might be harmful to other users. It could be due to, but not limited to, bot spam or not following Canadian laws.

3.6 P2P Encryption

Matrix allows you to encrypt your messages end-to-end. You are responsible for following Canadian laws and your local laws, as some countries have specific laws about using such features.

4. Warranty

pendora.io Matrix service does not provide any warranty, including but not limited to loss of data, chat histories, uploaded photos, and files.
You are using it at your own risk.